IT AMC & MMC Services for Reliable Infrastructure Maintenance
Hazelnut Cyborg Infra Solutions Pvt. Ltd. offers complete IT AMC and MMC services, including Annual Maintenance Contracts (AMC) and Monthly Maintenance Contracts (MMC), to keep your IT infrastructure and security systems running seamlessly. Our proactive maintenance services help businesses minimize downtime, enhance system performance, and boost overall efficiency.
With a team of certified IT professionals, we deliver preventative maintenance, rapid troubleshooting, and strategic IT support tailored to your operational needs. Whether you’re a start-up, SME, or large enterprise, our flexible IT AMC and MMC services ensure your IT infrastructure remains secure, stable, and scalable.
Also Read: Future-Proof IT Cabling Services in India
What we offer
- Comprehensive IT Infrastructure Maintenance
- Flexible AMC & MMC Contract Options
- Proactive System Monitoring & Issue Resolution
- Remote and On-Site Support
Who we serve
- Small, medium, and large businesses
- Organizations seeking expert IT maintenance support
- Enterprises looking to optimize their technology systems
What you gain
- Reduced downtime and increased operational continuity
- Predictable, budget-friendly IT maintenance costs
- Access to expert engineers and modern IT solutions
Our Offerings
Complete IT Infrastructure Support & Maintenance
In today’s digital-first business world, dependable IT infrastructure maintenance is critical. At Hazelnut Cyborg Infra Solutions Pvt. Ltd., we provide full-spectrum IT infrastructure maintenance services to keep your systems performing at peak levels and operating efficiently.
- Servers & Data Centers: Health checks, firmware updates, performance optimization.
- Networking Equipment: Maintenance for routers, switches, firewalls, and wireless access points
- Workstations & Laptops: Speed and security optimization for seamless employee productivity
- Peripherals & Accessories: Maintenance of printers, scanners, and external drives
Surveillance & Security System Maintenance
Safeguard your assets and workforce with our security system maintenance solutions. We ensure all surveillance and security systems function flawlessly to keep your business secure.
- CCTV Cameras & Video Monitoring Systems: Lens cleaning, software updates, clarity checks
- Access Control Systems: Biometric scanners, smart locks, RFID devices
- Attendance Machines: Fingerprint and facial recognition devices optimized for accuracy
Telecom & Communication System Maintenance
Effective communication drives productivity. Along with telecom infrastructure, we offer specialized maintenance and cloud services management, ensuring uninterrupted, crystal-clear connectivity and seamless digital collaboration.
- EPBX & IPBX Systems: Hardware inspections and software tuning
- VoIP Systems: Call quality optimization and fault management
- Intercom & Paging Systems: Reliable audio and signal transmission checks
- SIP Trunks & Gateway Devices: Secure configurations and system diagnostics
Cloud Services Management & Support
Keep your business agile and collaborative with our managed cloud service maintenance offerings. In addition to cloud support, we also provide telecom system maintenance to ensure your platforms stay secure, compliant, and up-to-date.
- Microsoft 365 & Google Workspace: Feature updates, security patches, and productivity enhancements
- Email Server & Cloud Management: Downtime prevention and performance tuning
- Software Licensing & Compliance: Efficient license tracking and cost control
- Cloud Migration & Integration: Hassle-free transitions with zero data loss
Proactive Monitoring & Troubleshooting
We stop IT problems before they start. Through 24/7 monitoring as part of our IT AMC and MMC services, our team can instantly detect and resolve issues before they disrupt your operations.
- Real-Time System Alerts: Instant detection of anomalies or system failure signs
- Performance Optimization: Ongoing system tuning for peak efficiency
- Predictive Maintenance: Usage analysis and health reports to prevent future issues
- Remote & On-Site Troubleshooting: Fast and flexible issue resolution
Remote & On-Site IT Support Services
Receive dependable tech support when and where you need it. Our hybrid support model ensures efficient problem-solving—both online and on-site, as part of our comprehensive IT infrastructure maintenance services.
- On-Site Assistance: For critical hardware or physical infrastructure issues
- Remote Support: Instant resolution via secure virtual access
- Rapid Response Time: Faster diagnosis and repairs based on urgency
- Tailored IT Support Plans: Scalable solutions customized to your business needs
IT AMC and MMC services
IT AMC (Annual Maintenance Contract)
- Duration: 12 months or more
- Fixed annual payment
- Ideal for hardware-only support
- Standard SLAs and scheduled visits
- On-site engineer support
- Best for companies with in-house IT teams
IT MMC (Monthly Maintenance Contract)
- Duration: 6 months or more
- Monthly payment structure
- Covers hardware and operational support
- Higher priority response and customized SLAs
- Remote and on-site assistance
- Perfect for companies outsourcing IT operations
Why Choose Hazelnut Cyborg Infra Solutions Pvt. Ltd.?
Complete IT & Security System Coverage
Proactive Maintenance to Prevent Downtime
Certified & Experienced Technicians
Customizable AMC & MMC Plans
24/7 Support With Rapid Response
Genuine Spare Parts & Top Brands
Remote + On-Site Hybrid Support Model
Data Security & Regulatory Compliance
Cost-Effective & Predictable IT Maintenance
One-Stop Solution for All IT Infrastructure Needs
Frequently Asked Questions (FAQs)
AMC (Annual Maintenance Contract) provides comprehensive, long-term IT
support with a fixed yearly cost, while MMC (Monthly Maintenance Contract) offers
flexible, short-term support on a month-to-month basis.
For AMC clients, we typically conduct monthly checks, with more frequent
monitoring for critical systems. MMC clients receive maintenance checks as per the
agreed schedule, usually monthly.
Yes, we offer round-the-clock monitoring and support for critical systems under
our AMC. For MMC clients, extended support hours can be arranged based on
specific needs.
A:Absolutely. We tailor our maintenance packages to meet the specific requirements
of your business, ensuring you get the right level of support for your IT infrastructure.
We serve businesses of all sizes across various industries, including corporate
offices, retail, manufacturing, healthcare, and more.
Response times vary based on the urgency of the issue and your contract type.
AMC clients typically receive priority support with faster response times.
Yes, our maintenance services cover cloud infrastructure, software-as-a-service
(SaaS) solutions, and on-premises software management.
While our primary focus is on maintenance, we can advise on IT equipment
procurement and help ensure new purchases integrate smoothly with your existing
infrastructure.
We use secure, encrypted connections for all remote maintenance activities and
follow strict security protocols to protect your data and systems.
For MMC clients, contracts can typically be adjusted or cancelled with 30 days'
notice. AMC contracts usually have specific terms for changes or cancellations, which
we can discuss based on your situation.
Industries we deal in
Corporates
Government
Banking
Education
Healthcare
Hospitality
Real Estate
Railway
Law Enforcement
Industrial
Aviation
Oil & Gas
Let's Connect
Your Vision, Our Quote – Let's Make It Happen!
Address
- Delhi, Gurugram